{"id":9429,"date":"2021-08-06T12:49:23","date_gmt":"2021-08-06T16:49:23","guid":{"rendered":"https:\/\/techrhet.com\/3213\/?page_id=9429"},"modified":"2025-05-23T12:54:19","modified_gmt":"2025-05-23T16:54:19","slug":"michael-scenarios","status":"publish","type":"page","link":"#","title":{"rendered":"Michael Scenarios"},"content":{"rendered":"<p><img decoding=\"async\" loading=\"lazy\" class=\"alignleft wp-image-124 size-full\" style=\"margin: 0 25px 10px 25%; box-shadow: 2px 2px 4px #999999; border-radius: 10px; border: 2px solid #A76AC1;\" src=\"https:\/\/techrhet.com\/3213\/wp-content\/uploads\/sites\/2\/2018\/09\/office-characters-michael-less-dark-bg-2.png\" alt=\"dilbert-f16\" width=\"150\" height=\"150\" \/><\/p>\n<div style=\"font-size: 280%; letter-spacing: 0.03em; font-weight: 300; color: #555555; font-family: 'Roboto Slab'; text-shadow: 2px 2px 2px #A76AC1; border-bottom: 2px solid #A76AC1; padding-bottom: 20px; padding-top: 5px; margin-top: 25px;\">Michael Scenarios<\/div>\n<div style=\"font-size: 125%; letter-spacing: 0.05em; padding-bottom: 25px; padding-top: 10px; background: linear-gradient(to bottom, rgba(243,229,245,1) 0%,rgba(243,229,245,1) 1%,rgba(243,229,245,1) 50%,rgba(243,229,245,0) 100%); color: #999;\">\n<div><a class=\"neutralc\" href=\"#posneutinfo\">positive\/neutral\/informational<\/a> \u25cf <a class=\"negativec\" href=\"#negscen\">negative<\/a> \u25cf <a class=\"persuasivec\" href=\"#persuasive\">persuasive<\/a><\/div>\n<div style=\"padding-top: 5px; text-align: right; padding-right: 30px;\"><span style=\"font-size: 80%; font-weight: 400;\"><a class=\"backlink\" href=\"https:\/\/techrhet.com\/3213\/bcp\/\">[\u2009back to BCP main\u2009]<\/a><\/span><\/div>\n<\/div>\n<div style=\"font-size: 110%; line-height: 1.6em;\">\n<div style=\"display: block; text-align: right; margin: 1em 3em;\"><span id=\"positive\"><span id=\"neutral\"><span id=\"informational\"><span id=\"positive-neutral-informational\" class=\"anchor\"> <\/span><\/span><\/span><span class=\"arrowtop\" style=\"font-size: 150%; opacity: 0;\"><a href=\"#top\">\u2305<\/a><\/span><\/span><\/div>\n<div style=\"font-size: 200%; font-weight: 900; padding-left: 25px; letter-spacing: 0.225em; color: #f5f2e1; line-height: 0.7; text-shadow: 2px -1px 1px #D4C994; vertical-align: bottom;\">REMINDERS<\/div>\n<div class=\"middlebox\" style=\"margin-top: 0;\">\n<ul>\n<li>The scenario texts are deliberately disorganized and poorly written. Scenario texts contain unnecessary, irrelevant, and\/or \u201cunprofessional\u201d information; the details are disorganized and generally out of order; and the texts are poorly written. This is on purpose\u2014to force you to make choices about what information you\u2019ll include, in what order, using what tone, etc.<\/li>\n<li style=\"margin-left: 30px; font-weight: 300;\">In other words, be selective about the information you include in your correspondence\u2014omit unnecessary or irrelevant information (information that doesn\u2019t help you to achieve your purpose\/s)\u2014organize content logically and effectively, use a rhetorical approach, etc. to to meet the needs of your audience.<\/li>\n<li>You may make up information\/details (such as an end date for action, if one is not provided) to add to your correspondence if you feel it is necessary. However, any additional information\/details <strong>must not<\/strong> significantly change the context\/scenario and <strong>must<\/strong> be noted in your document plan(s).<\/li>\n<li>If you are writing as the representative of a company, you do not need to create\/provide letterhead. However, be sure to indicate your position and organization in the signature block.<\/li>\n<li>All of your correspondence should be formatted according to the conventions of their genres\u2014in other words, letters should look like letters, memos should look like memos, etc.<\/li>\n<li>For emails, remember to <strong>include all of the necessary fields<\/strong> (To Address, From Address, Subject [and, if needed, CC, BCC, Attachments]).<\/li>\n<\/ul>\n<\/div>\n<div style=\"margin: 80px 10px 0;\">\n<div style=\"font-size: 220%; font-weight: 900; padding-left: 25px; letter-spacing: 0.15em; color: #d8eed9; line-height: 0.65; text-shadow: 2px -1px 1px #B1CAB2;\"><span style=\"vertical-align: bottom;\"><span id=\"posneutinfo\">POSITIVE \/ NEUTRAL \/ INFORMATIONAL SCENARIO<\/span><\/span><\/div>\n<div style=\"background: linear-gradient(to bottom, #D8EED9 0%, #E8F5E9 20px, #fff 100px,#fff 100%); border-top-left-radius: 6px; border-left: 2px solid #D8E5D9; border-top: 1px solid #D8EED9;\">\n<div style=\"margin-left: 30PX; margin-right: 15PX;\">\n<div style=\"font-size: 200%; line-height: 1.1em; font-weight: 300; color: #555555; font-family: 'Roboto Slab'; text-shadow: 2px 2px 2px #B1CAB2; border-bottom: 1px solid #B1CAB2; margin-bottom: 4px; padding-bottom: 7px; margin-top: 15px; letter-spacing: 0.05em;\">Drive Less and Get More<\/div>\n<div style=\"font-size: 150%; color: #888888; font-family: 'Roboto Slab', serif; margin-bottom: 14px; font-weight: 300; padding-top: 4px;\"><i class=\"fas fa-plus-circle\" style=\"opacity: 0.7;\"><\/i> Positive\/Neutral\/Informational<\/div>\n<div style=\"padding-left: 25px; padding-bottom: 10px;\">\n<p>Over the years, the air in Boca Raton has been getting progressively worse. Your company, Florida Pen &amp; Paper, a large office supplier (HQed in Boca), recently received an announcement from the Environmental Protection Agency\u2019s (EPA\u2019s) Air Quality Management Department (AQMD) about the issue. To reduce air pollution, the AQMD is requiring all big employers to offer incentives that encourage employees to participate in AQMD\u2019s Trip Reduction Plan (TRP). Florida Pen &amp; Paper faces huge fines if they can\u2019t get a significant number of employees to share rides, take the bus, or ride a bike to work.<\/p>\n<div style=\"width: 220px; font-size: 80%; float: left; background-color: #e8f5e9; padding: 5px 10px; border-radius: 5px; margin-right: 15px; margin-top: 0; box-shadow: 1px 1px 2px #999999;\">\n<div style=\"border-bottom: 1px solid #B1CAB2; font-size: 120%; text-align: center; padding: 4px 0;\">FYI, Acronyms &amp; Abbreviations<\/div>\n<div style=\"border-bottom: 1px dotted #B1CAB2; padding: 3px 0;\">HQed: Head Quartered in<\/div>\n<div style=\"border-bottom: 1px dotted #B1CAB2; padding: 3px 0;\">AQMD: Air Quality Management Dept.<\/div>\n<div style=\"border-bottom: 1px dotted #B1CAB2; padding: 3px 0;\">EPA: Environmental Protection Agency<\/div>\n<div style=\"border-bottom: 1px dotted #B1CAB2; padding: 3px 0;\">TRP: Trip Reduction Plan<\/div>\n<div style=\"padding: 3px 0;\">ETC: Employee Transport Coordinator<\/div>\n<\/div>\n<p>After studying what other large companies were doing, Florida Pen &amp; Paper developed a number of incentives to entice employees to leave their cars at home. One incentive offers employees who maintain a 75% rate of participation in any ride-share\/trip reduction program for a quarterly period one full work-day off with pay. The start date for this incentive is April 1st. Other incentives include preferential parking near building entrances. These special parking spaces are for car pools only, and a parking pass is required. Another incentive involves bus passes. Employees who use public transportation will receive a subsidy of $45 per month. Employees will also get a free round-trip transit pass for the first month. This pass applies only to workplace commuting, of course.<\/p>\n<p>Employees receiving this message might want more information about the program. They may also want to sign up for the incentives mentioned here. If so, they should contact Sam Henry (s.henry@flpenpaper.com), Florida Pen &amp; Paper\u2019s AQMD liaison, before March 15. Another incentive is the provision of a subsidy for van pools. Florida Pen &amp; Paper will help obtain a van and will provide a $150 per month subsidy to the van pool. What\u2019s even more terrific is that the van-pool driver will have unlimited personal use of the vehicle off company time. A final subsidy involves bicycles. Employees who bicycle to work will receive $30 per month as a subsidy. Florida Pen &amp; Paper will provide bicycle racks, locks, and chains, and will provide each cyclist a voucher for a free bicycle helmet redeemable at Conte&#8217;s Bike Shop (on Federal Highway).<\/p>\n<div style=\"background-color: #e8f5e9; box-shadow: 1px 1px 2px #999999; margin: 20px 20px 10px 0; padding: 10px 20px 13px; border-radius: 10px; font-family: 'Roboto Slab', serif; font-weight: 300; font-size: 105%; line-height: 1.5em;\"><strong>Your Task:<\/strong> You are the Employee Transportation Coordinator (ETC) for Florida Pen &amp; Paper. As Florida Pen &amp; Paper\u2019s ETC, compose a correspondence to all employees that informs them about the AQMD Trip Reduction Plan and persuades them to enroll.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div style=\"display: block; text-align: right; margin: 5em 3em 3em 0;\"><span id=\"negative\" class=\"anchor\"> <\/span><span class=\"arrowtop\" style=\"font-size: 150%; opacity: 0.5;\"><a href=\"#top\">\u2305<\/a><\/span><\/div>\n<div style=\"margin: 40px 10px 0;\">\n<div style=\"font-size: 225%; font-weight: 900; padding-left: 25px; letter-spacing: 0.2em; color: #ffdce0; line-height: 0.65; text-shadow: 2px -1px 1px #D6ACAC;\"><span style=\"vertical-align: bottom;\"><span id=\"negscen\">NEGATIVE SCENARIO<\/span><\/span><\/div>\n<div style=\"background: linear-gradient(to bottom, #FFDCE0 0%, #ffebee 20px, #fff 100px,#fff 100%); border-top-left-radius: 6px; border-left: 2px solid #EBD6D6; border-top: 1px solid #FFDCE0;\">\n<div style=\"margin-left: 30PX; margin-right: 15PX;\">\n<div style=\"font-size: 200%; line-height: 1.1em; font-weight: 300; color: #555555; font-family: 'Roboto Slab'; text-shadow: 2px 2px 2px #D6ACAC; border-bottom: 1px SOLID #D6ACAC; margin-bottom: 4px; padding-bottom: 7px; margin-top: 15px; letter-spacing: 0.05em;\">Company Games; Not Date Nights<\/div>\n<div style=\"font-size: 150%; color: #888888; font-family: 'Roboto Slab', serif; margin-bottom: 14px; font-weight: 300; padding-top: 4px;\"><i class=\"fas fa-minus-circle\" style=\"opacity: 0.7;\"><\/i> Negative<\/div>\n<div style=\"padding-left: 25px; padding-bottom: 10px;\">\n<p>As director of Human Resources at Miami Stationary Supply, you received an unusual request. Several employees asked that their spouses or friends be allowed to participate in Miami Stationary Supply\u2019s intramural sports teams. Although the teams play only twice a week during the season, these employees claim that they can\u2019t afford more time away from friends and family. Over 100 employees currently participate in the seven coed volleyball, softball, and bowling teams, which are open to company employees only. The teams were designed to improve employee friendships and to give employees a regular occasion to have fun together. If non-employees were to participate, you\u2019re afraid that employee interaction would be limited. And while some team members might have fun if significant others, family members, or friends were included, you\u2019re not so sure all employees would enjoy it. You\u2019re not interested in turning intramural sports into \u201cdate night\u201d or &#8220;family bonding time.&#8221; Furthermore, the company would have to create additional teams if lots of non-employees joined, and you don\u2019t want the venue or equipment costs of more teams. Adding teams also would require changes to team rosters and game schedules (which are already set!). This could create a problem for some employees. You do understand the need for social time with friends and families, but guests are welcome as spectators at all intramural games. Besides that, Miami Stationary Supply already sponsors a family holiday party and an annual company picnic.<\/p>\n<div style=\"background-color: #ffebee; box-shadow: 1px 1px 2px #999999; margin: 20px 20px 10px 0; padding: 10px 20px 13px; border-radius: 10px; font-family: 'Roboto Slab', serif; font-weight: 300; font-size: 105%; line-height: 1.5em;\"><strong>Your Task:<\/strong> Write correspondence denying the request to include nonemployees on Miami Stationary Supply\u2019s intramural sports teams.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div style=\"display: block; text-align: right; margin: 5em 3em 3em 0;\"><span id=\"persuasive\" class=\"anchor\"> <\/span><span class=\"arrowtop\" style=\"font-size: 150%; opacity: 0.5;\"><a href=\"#top\">\u2305<\/a><\/span><\/div>\n<div style=\"margin: 40px 10px 0;\">\n<div style=\"float: right; margin: 40px 25px 10px 15px; width: 28%;\"><img decoding=\"async\" style=\"max-width: 100%; max-height: auto; border-radius: 8px; box-shadow: 3px 3px 9px #bdbdbd;\" src=\"https:\/\/techrhet.com\/3213\/wp-content\/uploads\/sites\/2\/2020\/09\/scrantonicity.png\" alt=\"\" \/><\/div>\n<div style=\"font-size: 225%; font-weight: 900; padding-left: 25px; letter-spacing: 0.2em; color: #caedfd; line-height: 0.65; text-shadow: 2px -1px 1px #9FC9DC;\"><span style=\"vertical-align: bottom;\">PERSUASIVE SCENARIO<\/span><\/div>\n<div style=\"background: linear-gradient(to bottom, #CAEDFD 0%, #E1F5FE 20px, #fff 100px, #fff 100%); border-top-left-radius: 6px; border-left: 2px solid #CFE4EE; border-top: 1px solid #CAEDFD;\">\n<div style=\"margin-left: 30PX; margin-right: 15PX;\">\n<div style=\"font-size: 200%; line-height: 1.1em; font-weight: 300; color: #555555; font-family: 'Roboto Slab'; text-shadow: 2px 2px 2px #9FC9DC; border-bottom: 1px SOLID #9FC9DC; margin-bottom: 4px; padding-bottom: 7px; margin-top: 15px; letter-spacing: 0.05em;\">Great Bands Skip Scranton Summer Jam<\/div>\n<div style=\"font-size: 150%; color: #888888; font-family: 'Roboto Slab', serif; margin-bottom: 14px; font-weight: 300; padding-top: 4px;\"><i class=\"fas fa-dot-circle\" style=\"opacity: 0.7;\"><\/i> Persuasive<\/div>\n<div style=\"padding-left: 25px; padding-bottom: 10px;\">\n<p>You (Michael Scott) and your &#8220;friend&#8221; (Dwight Schrute) bought tickets to the \u201cScranton Summer Jam\u201d concert featuring <a href=\"https:\/\/youtu.be\/w4jI97DiHF8?t=159\" data-rel=\"lightbox-video-0\">Scrantonicity<\/a> (a Police cover band headed by Kevin Malone) and the <a href=\"https:\/\/www.youtube.com\/watch?v=Yeb08cbUswk\" data-rel=\"lightbox-video-1\">Pennsylvania Polka-neers (featuring Frank Yankovic)<\/a>. These two high-energy acts were to perform at The Pavilion amphitheater as part of the Scranton Summer Jam performer lineup. But when you arrived for the concert September 18, neither Scrantonicity nor the Pennsylvania Polka-neers appeared. Instead, two decidedly not-ready-for-prime-time groups filled in. You had been looking forward to this concert for months! After the concert started, you and Dwight stayed through two acts to see whether the talent might improve. It didn\u2019t. You remember seeing newspaper advertisements publicizing the Scrantonicity\/Polka-neers performance as recently as the day of the concert.<\/p>\n<p>When you left he Pavilion Amphitheater parking lot after your early exit from the concert, you saw a small poster describing a \u201cchange in the talent\u201d for the evening\u2019s concert. When you called to demand a refund, you were told that a change had been announced prior to the concert. You were fuming! How could a tiny poster be sufficient to announce a major change in talent? You also learned that The Pavilion could not refund your ticket price because you had stayed for almost the entire concert. You felt that they should have paid you to sit through the lame performance!<\/p>\n<p>What a scam! They advertised big-name groups and then filled in with a bunch of no-name talentless garage bands. Adding insult to injury, they refused to refund the ticket price! In the heat of your fury, you write a letter\u2014you&#8217;re frustrated and you want your money back.<\/p>\n<div style=\"background-color: #e1f5fe; box-shadow: 1px 1px 2px #999999; margin: 20px 20px 10px 0; padding: 10px 20px 13px; border-radius: 10px; font-family: 'Roboto Slab', serif; font-weight: 300; font-size: 105%; line-height: 1.5em;\"><strong>Your Task: <\/strong>Compose a claim that achieves your goal. Send your claim to Jan Levinson, Guest Relations Coordinator at The Pavilion amphitheater. (If you need a mailing address, use Google\u2014search for the Pavilion at Montage Mountain in Scranton, PA)<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div style=\"display: block; text-align: right; margin: 0 3em 1000px;\"><span id=\"none\" class=\"anchor\"> <\/span><span class=\"arrowtop\" style=\"font-size: 150%; opacity: 0.5;\"><a href=\"#top\">\u2305<\/a><\/span><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Michael Scenarios positive\/neutral\/informational \u25cf negative \u25cf persuasive [\u2009back to BCP main\u2009] \u2305 REMINDERS The scenario texts are deliberately disorganized and poorly written. Scenario texts contain unnecessary, irrelevant, and\/or \u201cunprofessional\u201d information; the details are disorganized and generally out of order; and the texts are poorly written. This is on purpose\u2014to force you to make choices about <a href='#' class='excerpt-more'>[&#8230;]<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"no-sidebars.php","meta":[],"_links":{"self":[{"href":"https:\/\/techrhet.com\/3213\/wp-json\/wp\/v2\/pages\/9429"}],"collection":[{"href":"https:\/\/techrhet.com\/3213\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/techrhet.com\/3213\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/techrhet.com\/3213\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/techrhet.com\/3213\/wp-json\/wp\/v2\/comments?post=9429"}],"version-history":[{"count":11,"href":"https:\/\/techrhet.com\/3213\/wp-json\/wp\/v2\/pages\/9429\/revisions"}],"predecessor-version":[{"id":10314,"href":"https:\/\/techrhet.com\/3213\/wp-json\/wp\/v2\/pages\/9429\/revisions\/10314"}],"wp:attachment":[{"href":"https:\/\/techrhet.com\/3213\/wp-json\/wp\/v2\/media?parent=9429"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}