{"id":4763,"date":"2020-05-30T15:02:03","date_gmt":"2020-05-30T19:02:03","guid":{"rendered":"https:\/\/techrhet.com\/3213\/?page_id=4763"},"modified":"2021-04-18T14:04:02","modified_gmt":"2021-04-18T18:04:02","slug":"emails","status":"publish","type":"page","link":"https:\/\/techrhet.com\/3213\/notes\/online\/correspondence\/genres\/emails\/","title":{"rendered":"Professional Emails"},"content":{"rendered":"
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Contents & Navigation<\/div>\n
overview<\/a><\/div>\n
do emails matter?<\/a><\/div>\n
characteristics of successful emails<\/a><\/div>\n
dos & don’ts<\/a><\/div>\n
tone<\/a><\/div>\n
etiquette<\/a><\/div>\n
signature block<\/a><\/div>\n
avoid redundancy<\/a><\/div>\n
all correspondence \u3009<\/a><\/div>\n<\/div>\n
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see also:   effective subject lines<\/a>   \u25cf   <\/span>salutations, names, titles, closings, & signature blocks<\/a><\/div>\n

Overview<\/h3>\n
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Because email is convenient and (often) immediate, writing emails may feel less formal than writing in traditional paper-based genres of communication such as letters or memos. While emails can<\/em> be less formal, the principles of good professional writing still apply, and that means approaching email rhetorically. To varying degrees, the purpose and audience of your communication situation should dictate 1) whether email is an appropriate genre, and if so, 2) the content, writing style, and level of formality it requires.<\/p>\n

Emails can be sent internally (intra-office, meaning between members of the same organization) or externally (to clients or members of other organizations). Emails may be appropriate for communications with familiar audiences and unknown audiences with whom you have not yet made contact or do not know well.\n<\/p><\/div>\n

In general, email should not be used for sending sensitive or official information, or otherwise highly formal messages.<\/p>\n

<\/span>\u2305<\/a><\/span><\/div>\n
Do Emails Really Matter?<\/h6>\n

We often write and send emails without thinking much about them. But, we should think about them — rhetorically.<\/p>\n

Without approaching emails rhetorically and editing carefully, we run the risk of failure — failure to appeal to audiences and maintain goodwill, failure to establish credibility and professional ethos, and failure to communicate clearly and concisely enough to achieve our purpose.<\/p>\n

Emails are incredibly important, not just for the communication of information, but because they contribute to your ethos — the way others perceive your character, intelligence, and professionalism.<\/p>\n

Besides that, emails also reflect the professionalism of the business or organization you represent. While any one individual may not care about how others perceive them, the business that person represents absolutely cares about how current and potential clients view them.<\/p>\n

For those reasons, used correctly, emails are an invaluable tool for building and maintaining professional relationships.<\/p>\n

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<\/span>\u2305<\/a><\/span><\/div>\n

Characteristics of Successful Emails<\/h3>\n
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Successful Professional Emails<\/div>\n